About
Highly motivated and adaptable B.Sc. Mass Communication graduate with a proven track record in operations management, customer relations, and brand promotion. Leverages strong organizational, analytical, and communication skills to drive efficiency, enhance customer satisfaction, and achieve strategic objectives. Committed to delivering high-quality results within demanding environments, with a demonstrated ability to lead teams and foster collaborative success.
Work
→
Summary
Managed comprehensive inventory operations, ensuring optimal stock levels and product quality.
Highlights
Managed end-to-end inventory processes, including preparing purchase orders, receiving, storing, and issuing goods, ensuring operational efficiency.
Implemented robust stock monitoring systems to prevent stockouts and overstock situations, optimizing inventory turnover.
Maintained meticulous stock records through both manual and computerized systems, enhancing data accuracy and accessibility.
Conducted thorough verification of supplies against invoices and purchase orders, minimizing discrepancies and ensuring compliance.
Ensured consistent delivery of high-quality products, upholding company standards and customer satisfaction.
→
Summary
Managed debt recovery and customer relations for a fintech company, focusing on financial solutions and data management.
Highlights
Identified and tracked outstanding debts, developing and executing strategic recovery plans to improve financial solvency.
Reviewed loan applications and assessed creditworthiness to mitigate risk and inform lending decisions.
Managed high-volume inbound and outbound customer calls, effectively resolving inquiries and complaints to enhance service quality.
Negotiated flexible payoff deadlines and payment plans with customers, achieving mutually beneficial agreements.
Maintained daily updates of account statuses and database records, ensuring accurate and current information for reporting and analysis.
→
Summary
Promoted brand awareness and drove business development through client engagement and strategic marketing initiatives.
Highlights
Increased brand awareness and product adoption by actively endorsing, recommending, and referring company offerings to prospective clients.
Analyzed customer feedback to develop innovative marketing strategies, enhancing brand perception and market reach.
Oversaw the sales and deployment of Point-of-Sale (POS) terminals to agents, facilitating seamless financial transactions.
Initiated and managed the opening of bank accounts for agents, streamlining financial operations for their businesses.
Recruited and onboarded small-scale business owners for loan support, contributing to their growth and business expansion.
→
Summary
Supported financial operations and enhanced customer service within a dynamic agricultural social enterprise.
Highlights
Maintained and updated financial records, ensuring accuracy and compliance with accounting standards.
Prepared comprehensive financial reports and reconciled bank statements, providing clear insights into financial performance.
Utilized accounting software to efficiently process business transactions, including accounts payable/receivable, disbursements, and expense vouchers.
Delivered optimal customer service through effective telephone communication, addressing inquiries and resolving issues promptly.
→
Summary
Provided educational instruction and administrative support during National Youth Service.
Highlights
Taught Social Studies, developing and delivering engaging lesson plans and curriculum.
Administered and evaluated tests/examinations, providing constructive feedback to students.
Collaborated with administrative units to ensure the smooth running of school operations and student support.
→
Summary
Oversaw and managed electoral processes to ensure fair and compliant elections.
Highlights
Organized, undertook, and supervised all election activities, ensuring adherence to national electoral guidelines.
Registered political parties in strict accordance with the provisions of the constitution and National Assembly acts.
Monitored the organization and operations of political parties on election day, ensuring compliance and transparency.
→
Summary
Educated students and contributed to school administration.
Highlights
Prepared and delivered lesson plans and curriculum, ensuring comprehensive student learning.
Administered tests and examinations, evaluating results to assess student progress.
Supported the smooth functioning of the school by collaborating with administrative units.
→
Summary
Gained practical experience in news reporting, editing, and radio program anchoring.
Highlights
Assisted with news reporting from diverse sources, contributing to comprehensive news coverage.
Participated in newsroom shifts and supported the editing of news articles for broadcast.
Contributed to anchoring radio programs, developing on-air presentation skills and audience engagement.
Volunteer
Drug Free NYSC CDS Group
|President
→
Summary
Led and managed initiatives focused on drug awareness and prevention within the National Youth Service Corps (NYSC) community.
Highlights
Led the Drug Free NYSC CDS Group, overseeing initiatives to promote drug awareness and prevention.
Organized and executed community outreach programs, fostering positive social impact.
Languages
English
Fluent
Skills
Soft Skills
Initiative, Problem Solving, Adaptability, Research, Time Management, Planning, Leadership, Presentation, Creativity, Analytical Thinking, Team Player, Communication, Interpersonal Skills, Negotiation.
Technical Skills
Microsoft Office Suite, Accounting Software (e.g., QuickBooks, Sage), Data Management, Digital Content Development, Social Media Marketing, Call Center Operations, Customer Service Support, Inventory Management Systems, POS Terminals.
Domain Knowledge
Mass Communication, Information Technology, Financial Operations, Brand Promotion, Election Management, Educational Curriculum Development, News Reporting, Customer Relationship Management (CRM), Debt Recovery.
Interests
Hobbies
Researching, Traveling, Teaching, Reading, Writing, Listening to Music.
References
Available upon request
References are available upon request.
